1. Acceptance of Terms: By placing an order with Klay Story, you agree to be bound by these Terms and Conditions.

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2. Product Descriptions: While we strive to provide accurate product descriptions, please note that actual colors may vary slightly due to monitor settings and lighting conditions.

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3. Orders and Payment

• Orders are placed on a first-come, first-served basis.

• Payment is due in full at the time of purchase.

• We accept UPI and Card Payments.

• All prices are in Rupee(₹).

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4. Shipping and Delivery

• We ship to all over India.

• It will take 7 to 15 days to deliver the order.

• Shipping costs are calculated based on the weight and destination of your order.

• We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

• Once your order is shipped, we will provide you with a tracking number.

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5. Returns and Exchanges

• We do not accept returns.

• We exchange items within 15 days of purchase.

• Items must be returned in their original condition, unused, and undamaged.

• Return shipping costs are the responsibility of the customer.

• Refunds will be processed to the original payment method.

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6. Intellectual Property: All designs, patterns, and other intellectual property on this website are the property of Klay Story.

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7. Limitation of Liability: Klay Story is not liable for any damages or losses incurred by the customer, except in cases of gross negligence or willful misconduct.

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8. Privacy Policy: Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.  

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9. Additional Considerations:

• Fragility of Products: Polymer Clay items are fragile in nature, please use with care.

• Allergy Warnings: Please do not use our products in case of any skin allergies.

• Care Instructions: Please refer Care Instructions.

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